Privacy Policy

Last updated: April 30th, 2024

The Privacy Policy for AusAssignment.com highlights why and how we collect, use, store and/or share information that you share while using our services. Kindly carefully read all the sections to understand your rights as a user. Please do not use our services if you do not agree to our policies and practices. Alternatively, if you agree but have queries or questions, feel free to contact us at [email protected].

INFORMATION WE COLLECT

Personal information provided by the users while registering for our services, which includes:

• First and Last Name
• Usernames of registered users
• User’s email
• Account Password
• Contact number
• Gender
• Birthday date
• Testimonials
• Order details
• Educational and professional details
• Additional files uploaded to our website

• We do not process sensitive information in any form or entertain such activities.
• You have the option to sign up with us through your social media accounts, like Google, Facebook, and other accounts. Irrespective of the platform, we will receive your profile details from the social media provider, which generally includes your name, email address, and other details that you have publicised on the platform. Kindly note we do not control or hold responsibility for a third party's use of your details.
• We collect information when you visit our website or use our services through automated data acquisition. This information may include your IP address, country, location, Cookie ID, and other technical details to maintain security, report, and internal analytics.
• We use a third-party payment processor to collect, use, and process payments following the Privacy Policy norms.

HOW YOUR INFORMATION IS PROCESSED

• We may process information for account creation, authentication, and management.
• We may use your information to facilitate the requested services.
• We may process information to request feedback and communicate with you about services/products.
• We may process your information to respond to your queries and solve potential issues that you encountered while using our services.
• We may process your details to share administrative information related to our services, products, upgrades/changes in the Privacy Policy and other important purposes.
• We may process your information for marketing purposes and promotional communications. If you prefer, you can unsubscribe from our updates.
• We may process your information to evaluate the effectiveness of our marketing campaigns, initiate security measures to monitor and prevent fraudulent activities and protect your data from potential harm.
• We may process your information for legal purposes or to respond to your queries through emails, chatbots, or contact forms.
• We may de-identify, aggregate, and/or anonymise collected information to ensure no identifiable information, like your name and email address, is linked to it. Please note that we may use anonymised and aggregated information for research and marketing and may share it with third parties at our discretion.
• We may use your information for analytics, external compliance services, and conducting different polls and surveys to improve customer experience.
• We may process the shared data and cookies to optimise and provide relevant advertisements based on your previous search.
• We may use your data to respond to legal disputes you raised as a defence to establish our legal rights.

WITH WHOM DO WE SHARE YOUR DETAILS

AusAssignment.com does not share, sell, or transfer user details to any other party in any form. However, that excludes the third parties we use to run our website and deliver your requested services. That said, such collaborations only occur when all parties legally agree not to share, sell, or transfer any of the shared details. Here are the parties with whom we may share your details:

• Subcontractors (Hosting service providers, technicians, IT specialists, ‍website service providers, claim adjusters, advertising and marketing specialists, accounting and bookkeeping offices, and legal advisors for running the website)
• Advertisers and Intermediaries
• Payment Intermediaries

Kindly note we may disclose certain information under the Australian Jurisdiction and this Privacy Policy to:

• Respond to your service requests
• Respond to violation of rights of a third party claims
• Enforce our Privacy Policy or other contacts for investing potential violations
• Comply with legalities
• Protect our company's rights, property, safety, associates, agents, users, and the public from fraud, malware and other similar conditions.

Once you share your personal information and agree with our Privacy Policy, we treat it as your permission to transfer and process information for the purposes listed above.

LEGAL BASES FOR DATA PROCESSING

We may use and/or process your information depending on one or more of the legal bases listed below.

• Processing is done after we receive permission from you. Note that you can withdraw your consent anytime by contacting us at [email protected].
• Processing is done to meet our contractual obligations and deliver the services you have paid for.
• Processing is done for achieving legitimate interests, such as:
• Running promotional activities through social media, affiliates, and media outlets
• Complying with accounting and financial legislation
• Assessing service efficiency by analysing the indicators, like website traffic and financial performance
• Verifying experts’ details to enhance data protection, improve user experience, and prevent fraudulent activities
• Complying with legal obligations to cooperate with regulatory agencies and law enforcement bodies for defending and exercising legal rights or disclosing information as litigation when necessary.

In all circumstances, you will be informed of the applied legalities beforehand. We will also notify you if we cannot process your data while adhering to the obligations under a particular legislation.

RELEVANT DATA USE LEGISLATION OF AUSTRALIA

The Privacy Act 1988 is the principal part of Australian Legislation for protecting users' personal information, which includes the collection, use, storage, and disclosure of private data. The Notifiable Data Breaches scheme is an integral part of the Privacy Act that protects the rights of victims of data breaches. The Australian Legislation imposes hefty penalties for unregulated personal data collection, which can range from A$50 million to three times the cost of damages caused to the victim. If the damage cannot be calculated, a fine of 30% of the infringing company's yearly turnover preceding the infringement is levied.

HOW TO UPDATE, CHANGE OR DELETE YOUR USER ACCOUNT

As mentioned above, you can withdraw your consent for data processing by writing to us at [email protected]. To opt out of marketing and promotional updates, contact us or click on the UNSUBSCRIBE option. We will immediately remove you from the regular marketing list. Nonetheless, we may still contact you regarding your user account, requested service, administration, and other non-marketing purposes.

To update/change your account information or terminate your account, you can reach out to us. If you wish to do it on your own,

Log in to your account > go to settings > update/change your user details or terminate your account. Upon your termination request, we will delete/ deactivate your account and details from active databases. However, as discussed earlier, we may retain certain information for troubleshooting problems, future investigations, legal enforcement, and/or fraud prevention.

COOKIES AND RELATED TRACKING TECHNOLOGIES

We may use cookies or tracking technologies like web beacons and pixels to assess and store data, improve and personalise your user experience, and analyse website performance. While controlling cookie use at the individual browser level can be difficult, you can turn them off to limit specific features.

FOR HOW LONG YOUR DATA IS STORED

We store data as long as necessary for the purposes we discussed earlier in this Privacy Policy. When there are no legitimate requirements for your data, we anonymise or delete them. In case of backups, we will isolate your data from further processing until the deletion process is complete.

KEEPING YOUR INFORMATION SAFE

We value your privacy and safety and have taken all the measures and implemented robust security norms to protect your data while processing. However, despite sincere efforts, no storage technology can assure complete security. Therefore, we don't make unrealistic promises that no cybercriminals, hackers, or other unauthorised parties can break into our systems to collect, steal, access, or modify your data. Even though we do our best to keep your data safe, transmitting data to and from our services should be at your own risk.

DATA COLLECTION FROM MINORS

We do not knowingly collect information or market our services to users under 18. However, if we learn that you are below 18, we will delete the account immediately and take the necessary measures under the legal protocol to delete personal data. If you are aware of someone using our services who is under 18, please notify us at [email protected] for immediate action.

DO-NOT-TRACK FEATURES

Numerous web browsers, mobile operating systems, and applications include a Do-Not-Track (DNT) feature in the system to enable users to activate the system as they prefer without worrying about being monitored. That said, no standard technology has yet been finalised to recognise and implement DNT signals on a larger scale, for which we do not respond to DNT signals. Kindly note if we adopt any feature for online tracking, we will keep you informed of the changes and update our Privacy Policy accordingly.

WHO IS THE PERSONAL DATA CONTROLLER

SolveMore Limited, a company registered under the laws of Cyprus with a registered office at EVI BUILDING, Floor 2, Flat/Office 201, Kypranoros 13, 1061 Nicosia, Cyprus, is the controller of all data.

UPGRADING PRIVACY POLICY

It’s important to note that we change or update our Privacy Policy with legal and technological updates. The "Revised" date listed at the top will highlight when it was last updated. In case of material changes, we will roll out direct notifications.

HOW TO CONTACT US